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Kobican Solutions Llc

Privacy Policy

 

 

Kobican Solutions is committed to protecting your privacy and to provide clear and transparent information on how the information you provide is collected, stored, and used. Please read the privacy policy if you have any questions or concerns contact Kobican Solutions  at (704) 607 5909 or by email at info@kobicansolutions.com

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The information you entered on this website or provide us in any other way is received, collected and stored on a secure server hosted by Wix.com. This information is used solely to process purchase transactions and provide service. This company is hosted on the Wix.com platform. Wix.com provides the online platform that allows me to sell products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

All direct payment gateways offered by Wix.com, Square, Paypal, Quickbooks and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about the company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.

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If you don’t want us to process your data anymore, please contact us at info@kobicansolutions.com If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@kobicansolutions.com

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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REFUND POLICY

Kobican Solutions does not offer refunds for any requested service(s) rendered & confirmed by client to be satisfactory as at time of service rendition.

CANCELLATION POLICY

Kobican Solutions reserves ALL rights to charge a $10 cancellation fee to applicants card on file for any scheduled appointment not cancelled at least three(3) hours prior to scheduled appointment, all other received payment(s) shall be refunded to applicant within 24 hours.

PRINT REJECTION POLICY

In the rare instance an applicants rolled fingerprints are rejected, kindly submit official rejection notice stating "exact reason(s) for rejection. Upon receipt, applicant shall be entitled to (1) re-inking & rolling fingerprint appointment for re-submission purposes within 30 days of notice. This shall be at NO additional Cost to the APPLICANT. 

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